Privacy Policy
1. Data controller
The controller of the personal data collected through this website and at the property is DOLCE VITA, a simplified joint-stock company (SAS) with a share capital of EUR 1,001,000, registered with the Paris trade and companies register under number 937 577 849, VAT number FR18937577849, with its registered office at 25 rue de Ponthieu, 75008 Paris, France.
Property operated: Avaton Hotel, 6 rue Émile Négrin, 06400 Cannes, France — SIRET 937 577 849 00022.
For any question regarding your personal data: contact@avatonhotel.com or +33 6 61 80 90 50.
2. Data we collect
When you book: first and last name, postal address, email address, telephone number, dates of stay, number and identity of accompanying guests, payment data, and any specific requests you send us.
Where a booking is made through a third-party platform such as Booking.com or Airbnb, that data is passed to us by the platform concerned.
During your stay: information relating to your stay and the services you use, together with the information we are required by law to collect from travellers.
For room access: the property has no staffed reception and the rooms are fitted with connected locks. A personal access code is sent to you by email 24 to 48 hours before arrival. The generation and management of these codes rely on an independent access control system.
Through the contact form: name, email address, telephone number, and the content of your message.
When you browse the site: technical connection and browsing data, as described in section 8.
We do not collect sensitive data within the meaning of the GDPR. If you spontaneously share such information, such as a food allergy or a mobility requirement, we use it solely to respond to your request and keep it only as long as strictly necessary.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Managing your booking and your stay | Performance of the contract |
| Sending your access code and managing your arrival | Performance of the contract |
| Taking payment and issuing invoices | Contract and legal obligation |
| Responding to contact form enquiries | Legitimate interest |
| Meeting our accounting and tax obligations | Legal obligation |
| Meeting reporting obligations relating to travellers | Legal obligation |
| Securing access to the rooms | Legitimate interest |
4. Retention periods
Booking and stay data: kept for the duration of the commercial relationship, then archived for as long as necessary to handle any dispute.
Accounting records and supporting documents: kept for ten years from the close of the financial year, in line with accounting obligations.
Room access codes: deactivated at the end of the stay. Access logs are kept only as long as strictly necessary for the security of the property.
Messages received through the contact form: kept for three years from the last contact, unless the enquiry leads to a booking.
Registers required under the regulations applicable to accommodation providers: kept for the period set out in the applicable legislation.
5. Who receives your data
Your data is accessible to authorised members of our staff, within the scope of their duties.
It may be passed to the following providers, who act on our instructions and are contractually bound by confidentiality: our rental management and guest reception provider, our room access control system, our payment provider, and the host of this website.
Where you book through an online booking platform, that platform processes your data under its own privacy policy, over which we have no control.
Your data may also be disclosed to administrative or judicial authorities where the law requires it.
We do not sell or rent your data to third parties.
6. Transfers outside the European Union
This website is hosted by GoDaddy.com, LLC, a company incorporated in the United States with its registered office at 100 S. Mill Ave, Suite 1600, Tempe, Arizona 85281, USA.
Data processed in connection with the hosting of the site may be transferred outside the European Union. Such transfers are covered by the safeguards provided for under European regulations, in particular the European Commission’s standard contractual clauses.
You may obtain a copy of those safeguards by writing to contact@avatonhotel.com.
7. Your rights
You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your data, as well as the right to data portability. Where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing already carried out.
To exercise these rights, write to contact@avatonhotel.com. We may ask you to prove your identity. We reply within one month.
If you believe your rights are not being respected, you may lodge a complaint with the French data protection authority: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.
8. Cookies
This site places cookies that are strictly necessary for it to function, in particular to remember the language you have chosen and to cache pages. These cookies do not require your consent.
Any cookie that is not strictly necessary, in particular for audience measurement, is placed only after your consent has been obtained. You can refuse as easily as you accept, and change your choice at any time from the cookie banner.
You may also configure your browser to refuse some or all cookies. Doing so may affect how parts of the site work.
9. Security
We implement technical and organisational measures designed to protect your data against loss, misuse and unauthorised access. As no system is infallible, we cannot guarantee absolute security.
10. Changes
We may update this policy. The version that applies is the one published on this page.
Last updated: 2 September 2026